DELICHILL DRIVER APP MANUAL FOR SHIPPER

June 7, 20220

Register, login and password

Download the Delichill app for shippers via the store on iOS or Android

  • IOS: (https://apps.apple.com/sn/developer/hoa-nguyen/id1558975178)
  • Android: (https://play.google.com/store/apps/developer?id=DELICHILL)

Registration steps

  • Step 1: Click on the downloaded Delichill Driver app on the phone screen
  • Step 2: At the Login screen click on the “Register” button
  • Step 3: Fill in all information on the registration form (red asterisks are required information) → Click “Register”
  • Step 4: The system will send an OTP code to the phone number you entered for confirmation. At the “Account Activation” screen enter that OTP → Press the OK button
    Step 4.1: Valid OTP code

Partners will receive the words “Congratulations on successful registration” → Click OK button to complete

Step 4.2: Invalid OTP code

The Partner will receive the message “Invalid Activation Code. Please try again”, a new OTP is sent to the phone number. The partner re-enters the new code → Received the message “Congratulations on successful registration” → Press the OK button to complete

NOTE: Accounts after registration that have not been approved by the Administrator will not be able to log in. When your profile is approved by the Administrator, you will receive an email including: Policies, online tests, contracts. To run, the driver needs to buy a uniform of VND 500,000, which will be refunded according to the policy, a deposit of VND 1,000,000

Log in

  • Step 1: Click on the downloaded Delichill app on the phone screen
  • Step 2: Enter the registered phone number and Password information
  • Step 3: Press the “Login” button to enter the main screen

Password retrieval

Do this when the Partner does not remember his login password

  • Step 1: At the login screen click “Forgot Password”
  • Step 2: Enter the Partner’s phone number to register → Click OK
  • Step 3: An OTP verification code will be sent to the entered phone number. Partner enters authentication code → Click OK
  • Step 4: Partner resets password by entering new Password, then re-entering password → Click “Confirm” button

Register profile via App

If it is a newly registered account, after the Login step, the Partner must update the profile pending approval

  • Step 1: In the “Basic” section, enter complete information. Partner clicks on the camera icon to select or take a profile picture. Choose 1 of the following options:
    Look at the photos
    Select photo from gallery
    To take a photo
  • Step 2: Switch to the “Documents” section to continue updating
  • Step 3: Fill in all information. Partners click “Add image” in the items to add images to the registration file → Click “Update” button to save.
  • Step 4: Display the prompt window “Registration information after browsing will not be changed anymore. Please double check!” → If you want to check again, click “Review”, if you are sure with the information, click “Verify”
  • Step 5: Successful update will receive the message “Update successful”

NOTE:

  • Registered information cannot be edited on this screen anymore
  • Only photos of no more than 5MB/image and in image formats such as .jpg, .png . are allowed
  • Each item can only add up to 2 image files
  • The button with the trash can icon to delete the selected image

Update your bank account

  • Step 1: At the screen “My Account” → Click “My Bank”
  • Step 2: Click “Add card/account” to enter bank information. Partner has the right to add information of 4 accounts owned by the partner.
  • Step 3: Enter all required information → Click “Add” button to complete → Display message “You have successfully added a receiving account”

In case the bank account is hacked, locked or cannot be used by any other problem, the Partner can go to “My Account” → My Bank → Click the “Delete” button at the bank account information. that the Partner wants to delete.

View delivery history

  • Step 1: Click on the “Delivery History” tab to view the Delivery History
  • Step 2: If you need to filter the displayed results, click the filter icon in the upper right corner of the screen.
  • Step 3: Select the filter elements in the “By month” or “By state” to search results
    Step 3.1: No results found
    Step 3.1.1: The screen displays the message “No results found”
    Step 3.2: Found the result
    Step 3.2.1: The screen displays a series of results corresponding to the filter
    Step 3.2.2: Click on each transaction in the list to view details

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