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SHIPPER INCOME POLICY

Dear Driver Partners, Please read the text carefully for detailed information about the compensation regimes of Delichil. The income of each driver will vary depending on the total number of kilometers that the driver receives. List of bonus programs Transportation revenue – main income Explain: Delivery distance is calculated from the location where the driver...

SHIPPER POLICY FOR STUDENTS

SHIPPER POLICY FOR STUDENTS Driver registration of Delichill When registering, the Partner needs to prepare: Judicial Records ID/CCCD/Passport License Motorcycle registration certificate (vehicle cave) Bank account or e-wallet Health Certification Registration book Student card Certificate of still studying at school Registration process: Step 1: Download the application Delichill Driver Step 2: Fill in registration information...

GUIDELINES FOR COMPLAINTS AND SUPPORT FOR DRIVERS

Delichill has the following communication channels to diversify channel support partners. Multiple interactive channels will make supporting Partners faster and easier. Cases where the Partner needs support: Unable to deliver The order must be canceled due to a force majeure situation Dispute with Customer Disputes with Delichill . Partners Occurrence of collision during delivery Detect...

RULES OF BEHAVIOR FOR DRIVING PARTNERS

DEFINITIONS AND APPLICATION OBJECTS Define This Code of Conduct includes standards for how Driver Partners are to behave when collaborating with Delichill to provide the Services to customers, as well as Delichill laws that each individual must comply with. The Code of Conduct includes principles for Driver Partners to self-regulate their behavior, attitude and temperament...

POLICY FOR SUPPORTING BOM ORDER

POLICY FOR SUPPORTING BOM ORDER An unsuccessful application/bomb application is an application where the following situation occurs: Partner cannot contact customer for delivery The customer refuses to receive the goods The partner encounters a force majeure situation that cannot deliver the goods – vehicle breakdown, severe weather (heavy rain, storm, flood,…) How are single bombs...